Returns & Exchanges

Untold Horizons gladly accepts returns or exchanges of unworn, unwashed, undamaged merchandise within 30 days of the order date. All items must be with the original tags attached and in original packaging. Return shipping will be at the customers expense, while exchanges and defective merchandise will be at Untold Horizons expense.

Items with logos/embroideries and all masks are final sales and cannot be returned or exchanged. If a logo/embroidery item is found to be defective, we will gladly exchange for the same item. All product must be sent back for exchange with all tags attached, in original packaging.

To start a return, please click on the below link.

https://untoldhorizons.com/apps/return_prime

To request an exchange, please complete the following form and a customer service representative will respond within one business day.

Reuniting kids with lost items quickly. A technology based solution to lost and found. Iron-on labels are to be used on fabric/clothing that does not have a clothing tag or if you don't wish to put a label over the clothing tag. Stick-on labels are to be used on clothing tags, water bottles, cell phones and almost anything else you can think of except directly on fabric. Your school must have FindersKeeperz for these labels to be effective.

Regular price $25.00 Sale

Parents Name

E-mail address

Cell #

Check box above for Preferred Method of Contact

School Name

Label Type

IRON-ON

STICK-ON

Quantity

30 Labels

60 Labels

90 Labels

Label Type

Quantity

Check box if you do NOT want your child's name printed on labels